Conference Day Two
Wednesday 20 July
Click here for Post-Conference In-depth Learning Sessions
08:00 | Welcome coffee
08:50 | Opening remarks from the Chair
Kathleen Labrum, General Manager, CCI Group Purchasing
IMPLEMENTING INNOVATIVE SUPPLIER MANAGEMENT SYSTEMS AND PROCESSES TO INCREASE CONTROL CAPABILITIES
09:00 | INTERNATIONAL KEYNOTE: Achieving a competitive advantage by improving supplier relationship management strategies in the financial sector
- Identifying how the procurement function is changing and how this is impacting supplier relationship strategies
- Analysing the main challenges when negotiating contracts with supplier and how to stimulate them to be proactive in offering innovative suggestions
- Which supplier capabilities drive competitive advantage?
Anders Lillevik, Global Head of Procurement Support Services, QBE Insurance USA
09:40 | Integrating risk management practices into supplier relationship management operations in order to avoid failing supplier outcomes
- Developing supplier inherent risk profiles by evaluating the impact of supplier incident/failure in order to achieve better insights into risks such as revenue loss, increased costs, reputational damage, employee security and security issues
- Assessing and predicting likelihood of supplier incident/failure by implementing structured site visits, audit reports and supplier financial health analyses
- Analysing different ways for monitoring the ability to react to supplier incident/failure
David Byrne, Procurement & Contracts Manager, Credit Union Australia
10:20 | Morning tea
DELIVERING STRUCTURAL OPERATIONAL COST SAVINGS BY IDENTIFYING AND STEERING SAVING OPPORTUNITIES ACROSS ORGANISATIONAL AND SPEND CATEGORY BOUNDARIES
11:00 | PANEL DISCUSSION: Addressing how to reduce costs and mitigating the risk of non-compliance in an environment of increased regulations, tighter controls and greater scrutiny from governing bodies
- Finding the right balance – where are the boundaries of delivering cost savings without consequences for risk exposure?
- How best to mitigate risks when outsourcing financial services with a high risk profile?
- What are the main difficulties when identifying, measuring, monitoring, and reporting on specific risks during cost reduction operations?
Panel moderator:
Kathleen Labrum, General Manager, CCI Group Purchasing
Panellists:
Mike Brannan, Manager Procurement Services, People's Choice Credit Union
Andrew Kitchen, Executive General Manager, Finance and Technical Services, IAG
Johanna O'Rourke, Senior Corporate Lawyer, QBE
ADDRESSING THE PROCUREMENT TALENT GAP AND DEFINING THE SKILLS NEEDED IN THE FUTURE
11:50 | Future proofing the procurement team to achieve a more strategic demand based structure in a maturing sector
- Gaining insights into why the procurement is not regarded as core to business performance improvements
- Analysing the strategic level of procurement teams in the sector today with a focus on contract negotiations, pricing and specifications and understanding the need to change towards a more strategic demand approach where long term needs are taken into consideration
- Identifying the structural requirements needed within financial and professional services organisations in order to achieve this more long term strategic demand approach, the difficulties expected and how to overcome them
Chris Heptinstall, Head of Procurement, QBE
12:30 | Networking lunch
13:30 | Overcoming the talent gap by internally developing the necessary procurement skills
- Analysing the skill set required in order to develop a high-performing procurement function
- Evaluating skill gaps and the resources needed to fix them
- Understanding the importance of implementing holistic training programs that shows procurement professionals how to align with the broader business objectives
Sommer Baxter, Director of Procurement, PricewaterhouseCoopers (PwC)
14:10 | How to gain visibility and maximise cost effective outcomes of temporary labour procurement operations
- Improving visibility over an increasingly mobile procurement workforce by overcoming difficulties to measure the quality of hire and their financial impact
- Driving successful workforce management operations by implementing IT strategies to improve engaging levels with human resources, operational business leaders, hiring managers as well as the finance department
- How to achieve successful cooperation between procurement departments and temporary labour suppliers in finding the right workforce capabilities
Speaker to be advised
14:50 | Afternoon tea
15:30 | PANEL DISCUSSION: Addressing how regulatory developments, digitalisation and changing customer attitudes will change the skillset of future procurement professionals
- What will be the key challenges for procurement professionals to face with changing customer expectations within digital, mobile and social media technologies that are revolutionising the financial and professional services industry?
- How can the financial and professional services sector overcome the current skill gap compared with other sectors in the most cost efficient way?
- How to streamline current procurement operations while achieving compliance in a highly and complex regulated financial sector
Panel moderator:
Kathleen Labrum, General Manager, CCI Group Purchasing
Panellists:
Anders Lillevik, Global Head of Procurement Support Services, QBE Insurance USA
Karen Sutton, Head of Claims Procurement, Suncorp Group
Chris Heptinstall, Head of Procurement, QBE
Karen Scott Davie, Associate Director Finance Services Centre, University of Sydney
COMPARING THE PROCUREMENT FUNCTION IN THE FINANCIAL SECTOR WITH OTHER INDUSTRIES
16:20 | Analysing how different procurement in financial and professional services is compared with other industries
- Gaining insights into the main obstacles and challenges within financial service procurement operations
- Benchmarking procurement operations with other sectors –what can financial and professional services learn from other industries or is there a different reality?
- Building new strategies to overcome the obstacles in order to achieve better purchasing outcomes
Kathleen Labrum, General Manager, CCI Group Purchasing
17:00 | Closing remarks from the Chair and drawing of the lucky door prize!
17:10 | End of Day Two and close of conference