Conference Day Two | Wednesday 16 August
08:30 | Welcome coffee
08:50 | Opening remarks from the Chair
Rose Alwyn, President, University Colleges Australia
PLANNING OUTLOOK – A HOLISTIC VIEW OF STUDENT ACCOMMODATION IN THE CITY
09:00 | OPENING KEYNOTE ADDRESS: Integrating off-campus student accommodation in the city from a community perspective
- Understanding the planning policies behind PBSA projects
- Ensuring the project meets community requirements and integrates into the city environment
- Highlighting the benefits of quality PBSA projects for the city
Steve Dunn, Lead Director Urban Renewal, Victorian Planning Authority
09:30 | CASE STUDY: Study Brisbane – how Brisbane City Council is encouraging the provision of high quality student accommodation
- How Brisbane is driving a knowledge economy through local government policy and initiatives
- Assessing how Brisbane is working on attracting more students to become a knowledge city
- Encouraging the provision of high-quality student accommodation to sustain long-term economic prosperity
- Reflecting on infrastructure charges reductions, compliance and policy initiatives
Peta Harwood, Infrastructure and Operations Manager, Brisbane City Council
10:00 | CASE STUDY: Striking a balance - the challenges of promoting affordable housing in Randwick, NSW
- How the council of Randwick is facing a shortage of affordable housing for it’s community
- Rectifying one issue at a time - Randwick attempting to supply affordable housing
- Questioning the role planning policy could have in making housing more affordable for students
Elena Sliogeris, Senior Strategic Planner, Randwick City Council
10:30 | Morning tea
11:00 | PANEL DISCUSSION: Building more now and for the long term, to meet growing market demand
- How can we improve relationship between developers and planners?
- How can we plan for the long term while responding to urgent needs?
- Do we have to reduce project assessment time? What would be the implications in terms of quality for student accommodation?
- How can we promote the integration of students in the city to enhance their experience?
Panel moderator:
Rose Alwyn, President, University Colleges Australia
Panellists:
Steve Dunn, Lead Director Urban Renewal, Victorian Planning Authority
Andrea Slingsby, Chief Executive Officer, Atira Student Living
Peta Harwood, Infrastructure and Operations Manager, Brisbane City Council
Lynda Mathey, Registrar Student Life, Australian National University
Rebecca Bendall, President, South Australian Student Accommodation Association
IMPROVING ORGANISATIONAL RESULTS BY ENGAGING YOUR COMPANY TO TAKE PART IN DIGITAL TRANSFORMATION STRATEGIES
12:00 | CASE STUDY: Stucco’s experience in developing cheaper and greener student accommodation
- Promoting social justice through student housing to enable better experience to all students
- Encouraging students to take responsibilities and manage their living environment
- Achieving greater savings for students by adopting solar panels and storage batteries
Donald Proctor, Founder, Stucco, Executive Manager, Strategic Assets, Compass Housing Services
Sarah King, Student, University of Sydney and Resident, Stucco
12:30 | Networking lunch
13:00 | CASE STUDY: Operations, analytics and technology – innovative SaaS software to improve efficiency and service quality
- How the integration of technology has smoothened reporting systems at the University of Sydney
- Analysing where the initiative came from and assessing results to date
- Overview of lessons learnt and how to prepare and overcome challenges along the way
Alex Seng, Business Systems Analyst, University of Sydney
MANAGING RESIDENT EXPERIENCE BY PUTTING THE STUDENT AT THE HEART OF YOUR STRATEGIES
14:00 | Igniting student experience by designing and delivering innovation
- What are the 5 pillars of success and initiatives that underpin the student experience?
- Designing and delivering innovation to enhance student experience
- How to effectively measure and track for success
Andrea Slingsby, Chief Executive Officer, Atira Student Living
14:30 | Afternoon tea
15:00 | Enhancing the student experience as a driver of success
- Understanding the critical role student experience plays in marketing products and services
- Securing your revenue stream and minimizing risks
- Key tips and hints to identify the essential ingredients of a successful residential student experience
Laura Burge, Student Experience Manager, Deakin University
15:30 | ADVISORY PANEL WRAP UP: What next – highlighting key take-away and opportunities offered by purpose-built student accommodation
This session considers the opportunities offered by the purpose-built student accommodation market and the challenges it represents to private operators and universities. The event’s advisory panel will discuss how organisations must prepare for future opportunities and summarize the key takeaways from the conference.
- Looking forward the next 5 to 10 years – what are the trends in the market and how to prepare to them?
- How to improve financial results by selecting the most appropriate models?
- How to integrate student accommodation in the city?
- How can managers innovate to improve results of their organisation?
- What can the sector do to enhance the student experience?
Panel moderator:
Rose Alwyn, President, University Colleges Australia
Panellists:
Vincent Wilson, Chief Executive Officer, Deakin Residential Services, and President, AACUHO
Peta Harwood, Infrastructure and Operations Manager, Brisbane City Council
Jon Whittle, Head of Real Estate, GSA Australia
16:10 | Closing remarks from the Chair and drawing of the lucky door prize!
16:20 | End of Day Two and close of conference